Refund and TERMS OF USE
Last updated July-2022
Thank you for visiting. Your use of the Site signifies your acknowledgment that you have read, understood, and accepted the following Terms of Use. If you do not agree to be bound by these Terms of Use, you should cease accessing and using the Site.
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We strongly advise you to carefully review these Terms of Use. R.A.M.T reserves the right to modify these Terms of Use at any time by posting changes online. It is recommended that you check back periodically for revisions.
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You will be able to identify when these Terms of Use have been revised by checking the month they were last updated at the top of this page.
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Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms of Use.
By using this website, you agree that the services provided by Rapid Access Medical Tourism (R.A.M.T) are for informational purposes only. The information provided on the website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. You should always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Important Information: Refund Policy for All Payments and Deposits
Disclaimer: All service users and patients are responsible for reviewing and accepting this policy by engaging in any transaction or service provided by RAMT. Executing a transaction or paying for a service is an acknowledgment of accepting its terms of use. This policy is in compliance with the Consumer Protection Act of Canada, which requires transparent and fair transaction terms for all consumers.
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We are dedicated to providing exceptional medical procedures and services to our patients. To ensure clarity and fairness, please review our refund policy outlined below:
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General Refund Policy:
We understand that booking a medical procedure can be a significant decision, and buyer's remorse can occur. However, due to the nature of our services and the preparations involved, we cannot entertain refund requests for completed, canceled or reschedule medical procedures.
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Patient Responsibility and Acknowledgment of Risks:
Patients are vital partners in their healthcare journey. It is crucial for patients to fully comprehend and adhere to all pre- and post-procedure instructions provided by our medical team. These instructions are designed to optimize the outcome of the procedure and minimize risks.
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Patients should be aware that all medical procedures carry inherent risks, including contraindications and potential side effects. By undergoing a procedure, patients acknowledge and accept these risks. Failure to adhere to the provided instructions or unrealistic expectations regarding outcomes will not be considered grounds for a refund.
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Our medical team is committed to providing comprehensive care and guidance throughout the process. We encourage open communication and collaboration to ensure the best possible outcomes for every patient.
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Non-Guarantee of Results:
While we strive for the best possible outcomes, individual responses to treatments can vary. Therefore, we do not guarantee specific results, and refunds will not be issued based on perceived lack of results.
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Credit Transfer and Future Use:
In cases where patients are unable to proceed with a scheduled procedure, we offer two alternatives:
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a. Credit Transfer to Family or Friends:
Patients can transfer the credit for the procedure to a friend or family member who could benefit from our services.
b.Future Procedure Credit:
Patients can retain the credit for a future date when they are ready to continue their healthcare journey with us.
Exceptions for Refunds:
Our refund policy is designed to address exceptional circumstances where patients may be unable to proceed with a booked procedure due to previous medical contraindications that do not comply with the qualifying criteria or medical emergencies. In such cases, refund requests will be considered on a case-by-case basis.
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In the event that a medical procedure must be rescheduled by Rapid Access Medical due to special circumstances, this will not be considered a valid reason for a refund. New dates will be provided once they are available. The medical provider ensures that the patient will not be charged more than the original amount paid for the procedure.​
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To request a refund, patients must submit a written request accompanied by relevant medical documentation. This documentation will be reviewed by our medical team, and approval is not guaranteed.
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Our refund policy also clarifies that if patients develop an intolerance or experience any adverse events after the medical procedure, this does not qualify for a refund. Such occurrences are considered inherent risks and potential contraindications associated with the medical procedure.
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It is important to note that all products used for the medical procedure are covered under manufacturer warranty. Patients are provided with a copy of this warranty, and any claims related to product issues must be processed directly through the manufacturer. This ensures that patients receive the appropriate support and resolution for any product-related concerns.
Refunds will be assessed based on the specific circumstances of the case, and any decision made by our medical team will be final.
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It is important to note that our refund policy is intended for exceptional circumstances only. Patients are encouraged to carefully review all eligibility criteria and medical requirements before booking a procedure to avoid potential refund issues.
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In the event that you are qualified and approved for a refund, please be advised that there will be administrative fees deducted from your balance. These fees are necessary to cover various costs incurred by Rapid Access Medical Tourism (R.A.M.T) in processing your refund request.
Some of the fees that may be deducted include but are not limited to:
Restocking fee: This fee covers the cost of returning unused or unopened medical supplies or equipment to the manufacturer.
Clinical staff cancellation fee: This fee compensates for the time and resources allocated for your procedure by our clinical staff.
Consultation fee: This fee covers the cost of any consultations or assessments conducted by our medical team in relation to your procedure.
Shipping cost: This fee covers the cost of shipping any medical supplies or equipment to you.
Transaction processing fees: This fee covers the cost of processing your refund transaction.
Please note that the specific fees deducted from your refund balance may vary depending on the circumstances of your refund request. We strive to be transparent in our fee structure and will provide you with a detailed breakdown of any fees deducted from your refund balance.
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Initiating a Refund Request:
Patients can initiate a refund request by contacting our customer support team. Comprehensive details and relevant medical documentation must be provided to help us better understand the situation.
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Review and Consultation:
Upon receipt of a refund request, our team will conduct a thorough assessment. If the request pertains to contraindications or medical situations, it will be escalated to our medical team for further review.
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Final Decision Authority:
The final determination on refunds resides with our team. We retain the right to assess whether a refund is appropriate based on the specifics of each case.
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Indemnity:
Patients agree to defend, indemnify, and hold our medical practice harmless from and against any claims, actions, or demands resulting from their violation of these terms.
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Communication and Updates:
We value transparency. Throughout the refund request process, patients can expect regular updates on the status and outcome of their request.
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This policy aims to provide clarity and fairness to all parties involved. Thank you for choosing our medical practice for your healthcare needs.
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Indemnity and Disclaimer:
It is the responsibility of patients to familiarize themselves with our refund policy, which is accessible on our website, to understand their entitlements and obligations regarding refunds. By using our services, you agree to defend, indemnify, and hold harmless Rapid Access Medical Tourism, its officers, directors, employees, agents, advisors, licensors, and suppliers, from and against any claims, actions, demands, injuries (physical or psychological), liabilities, and settlements, including reasonable legal and accounting fees, resulting from or alleged to result from your violation of these Terms of Use. By disclosing and making this policy publicly available to patients, Rapid Access Medical is held harmless.
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Terms and Conditions:
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Medical Emergencies
Our website is not intended for use in the event of a medical emergency. Call your health care provider, “911,” or the emergency number in your country immediately in case of medical exigency.
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Rapid Access Medical Tourism is not liable for any emergency, complication, or treatment requirement of any nature, arising from the patient’s procedure due to their present or past illness, the side effects of any medication, lack of follow-up care, or inadequate medical care, or negligence and incompetence.
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The Site does not contain Medical Advice Rapid Access Medical Tourism facilitates related services for patients visiting for Medical Treatments.
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Always seek the advice of your physician or other qualified healthcare providers before selecting a new treatment, doctor, or medical facility. Seek the advice of your doctor or a qualified healthcare provider if you have any questions or doubts regarding any symptoms or medical conditions.
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Do not disregard, avoid, or delay in gaining medical advice from your physician or other qualified healthcare providers because of something you have read on this website.
Rapid Access Medical Tourism and the user agree that only the user can decide which hospital, surgery center, treatment, or doctor is the best for them.
All information on this website is provided in good faith, the decision to have a procedure should be based on the user’s own independent research of the treatment, hospital, or surgery center and the doctor or surgeon.
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For more information about our services and the terms and conditions of our services.
Click here: Health privacy policy.
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Patient Testimonials, Before-and-After Pictures, Videos, and Client Experiences
WE DO NOT GUARANTEE ANY SURGICAL OUTCOMES (including and not restricted to results of weight loss surgery, dental work, cosmetic surgery, and other treatments). All patient reviews, testimonials, and pictures are of real clients who have availed of our services or the services of the medical providers on the RAMT website. Medical results (weight loss, dental, cosmetic orthopedic, stem cells, and others) demonstrated in our testimonials are in no way typical of individuals and may vary.
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Success after bariatric surgery is also dependent on numerous factors, such as observing a nutrition regimen recommended by our team of experts. All the video testimonials and before-and-after pictures (including those of weight loss after bariatric surgery) have been published after the due consent of our clients.
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Copyright Restrictions
All of the content available on or through the Site is the property of Rapid Access Medical Tourism and/or its licensors and is protected by copyright, trademark, patent, trade secret, or other intellectual property law.
RAMT gives you permission to display, download, store and print content for your own personal, non-commercial use only.
Except as expressly permitted herein, you must not reprint or electronically reproduce from the RAMT website any “content” (including text, logos, illustrations, photos, sound, scripts, and animation) in whole or in part without the prior written permission of RAMT or the third parties authorizing RAMT to use the copyrights.
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Links to Other Sites
The Site may contain links to third-party websites. These links are provided solely as a convenience to you and not as an endorsement or recommendation by RAMT of the content of such a third-party website. If you use these links, you will leave the Site. RAMT is not responsible for the content of the linked third-party sites and does not make any representations regarding their privacy practices, any information or product, or the accuracy of any materials found on such third-party websites.
Your use of third-party websites is subject to the terms of use of such sites. If you decide to access any third-party website linked to this Site, you do so entirely at your own risk.
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Accuracy of information
While RAMT makes reasonable efforts to ensure that the content that it provides on the Site is accurate at the time provided, Rapid Access Medical Tourism makes no representation or warranty about the accuracy of the content. The information may be out of date at the time of your access or could also include technical inaccuracies or typographical errors.
We are not liable for any error or omission in, or any failure to update the Site content. The website content has not been reviewed, approved, or compiled by any medical professional. Neither is the website content based on feedback from medical experts or experts. Decisions made based on the information on the Site are the sole responsibility of the visitor.
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Some of the content is supplied to us by “Third Party” providers like Airlines, Hotels, Travel Services, and Medical Services providers. We make reasonable efforts to keep Third Party information updated, however, we are not responsible for its accuracy.
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Termination
Rapid Access Medical Tourism may suspend or terminate your access to the Site at any time, for any reason, or for no reason at all. RAMT has the right (but not the obligation) to refuse to provide access to the Site to any person, agency, or organization or to prohibit any person, agency, or organization from using the Site.
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Disclaimers
ACCESS TO THE SITE AND THE INFORMATION CONTAINED HEREIN IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. RAMT DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE MATERIALS ON THIS SITE, AND TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, RAMT DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, WITH RESPECT TO ANY INFORMATION OBTAINED THROUGH THE SITE.
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WITHOUT LIMITING THE FOREGOING, RAMT DOES NOT WARRANT THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; NOR DOES RAMT MAKE ANY REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, CURRENCY, QUALITY, COMPLETENESS, USEFULNESS, PERFORMANCE, SECURITY, LEGALITY OR SUITABILITY OF THE SITE OR ANY OF THE INFORMATION CONTAINED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE AND YOUR RELIANCE UPON ANY OF ITS CONTENTS IS AT YOUR SOLE RISK.
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YOU SHALL BE SOLELY AND FULLY RESPONSIBLE FOR ANY DAMAGE TO THE SITE OR ANY COMPUTER SYSTEM, ANY LOSS OF DATA, OR ANY IMPROPER USE OR DISCLOSURE OF INFORMATION ON THE SITE CAUSED BY YOU. RAMT CAN NOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR ANY LOSS, DAMAGES, OR LIABILITIES ARISING FROM THE FAILURE OF ANY TELECOMMUNICATIONS INFRASTRUCTURE, OR THE INTERNET, OR FOR YOUR MISUSE OF ANY OF ADVICE, IDEAS, INFORMATION, INSTRUCTIONS, OR GUIDELINES ACCESSED THROUGH THE SITE.
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Limitation of Liability
IN THE EVENT OF ANY PROBLEM WITH THE SITE OR ANY OF ITS CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THE SITE. UNDER NO CIRCUMSTANCES SHALL RAMT OR ANY RAMT LICENSOR OR SUPPLIER BE LIABLE IN ANY WAY FOR YOUR USE OF THE SITE OR ANY OF ITS CONTENT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, ANY INFRINGEMENT BY ANY CONTENT OF THE INTELLECTUAL PROPERTY RIGHTS OR OTHER RIGHTS OF THIRD PARTIES, OR FOR ANY LOSSES OR DAMAGES OF ANY KIND ARISING DIRECTLY OR INDIRECTLY OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE SITE, AND ANY WEBSITE LINKED TO THE SITE, OR THE MATERIALS OR INFORMATION CONTAINED ON ANY OR ALL SUCH SITES.
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UNDER NO CIRCUMSTANCES SHALL RAMT OR ITS LICENSORS OR SUPPLIERS OR PROVIDERS BE LIABLE FOR ANY PUNITIVE, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, OR SPECIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INJURY, LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS, OR OTHER DATA ON YOUR COMPUTER OR OTHERWISE) ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SITE, WHETHER UNDER A THEORY OF BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WE OR THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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